Doctor communicating with patient via WhatsApp Business API

Automate Patient Communication with WhatsApp Business API

How WhatsApp for Medical Practices Drives Efficiency

Service quote
92% of patients prefer WhatsApp over phone calls for appointment reminders and health updates.

The Numbers Don’t Lie

70%

reduction in appointment no-shows with automated WhatsApp reminders

3.5h

Hours saved daily for reception staff through automated responses

98%

Open rate for WhatsApp messages vs 20% for emails

Why WhatsApp for Healthcare Matters

Why WhatsApp for Healthcare Matters

Your receptionist is overwhelmed. Patients miss appointments. Follow-up calls go unanswered. Meanwhile, your patients check WhatsApp 23 times per day.

Traditional communication methods are failing. Phone calls interrupt workflow. Emails go unread. WhatsApp bridges this gap.

They want appointment confirmations on WhatsApp. They prefer asking quick questions via chat. We implement WhatsApp Business API to handle routine tasks automatically while freeing up your team.

What We Deliver

01

WhatsApp Business API Setup

Enterprise-grade solution with verified green tick badge and unlimited messaging capabilities.

02

Automated Appointment Reminders

Send personalized reminders 48h, 24h, and 2h before appointments with one-click confirmation.

03

Smart Chatbot Integration

AI-powered chatbot that answers FAQs and books slots 24/7 without human intervention.

04

Instant Appointment Booking

Let patients book, reschedule, or cancel appointments directly through WhatsApp chat.

05

Prescription & Report Sharing

Securely send lab reports and prescriptions directly to patients' WhatsApp.

06

Post-Treatment Follow-ups

Scheduled check-in messages after procedures to monitor recovery.

07

Health Education Broadcasts

Send seasonal health tips and wellness content to your patient database.

08

CRM & PMS Integration

Seamless connection with your existing Patient Management System software.

Trusted by Professionals worldwide

Hear from healthcare providers who've transformed their practices with DocWin

Healthcare Professional

Healthcare Marketing By People Who Actually Understand Healthcare

Doctor-Founded Advantage

We've sat in your chair, faced your challenges, and understand the real pressures of running a practice.

Zero Compliance Risk

Sleep soundly knowing every campaign is pre-vetted by medical professionals who live and breathe healthcare regulations.

Quality Patients, Not Just Traffic

We target patients who actually need your services and can afford your care, not just anyone with a pulse.

Doctor reviewing analytics
Medical team meeting

Medical Specialty Mastery

From cardiology to dermatology, we speak your specialty's language and understand your unique patient needs.

Revenue Impact You Can Bank On

Track ROI in dollars earned, not vanity metrics—because your practice growth pays our bills too.

Your Marketing Department

Get a full healthcare marketing team for less than hiring one junior marketer.

Frequently Asked Questions

WhatsApp Business API with proper implementation can be used compliantly. We ensure end-to-end encryption, patient consent management, and secure data handling.
The App is limited to one device and manual messaging. The API (what we implement) allows multiple team members, automation, chatbots, and CRM integration—essential for practices.
Yes! Our chatbot integration allows patients to check slots, book, confirm, and reschedule within WhatsApp chat, syncing with your calendar in real-time.
Automated WhatsApp reminders reduce no-shows by 60-70%. We send multi-touchpoint reminders with easy confirmation buttons, allowing patients to confirm or reschedule instantly.
No, it makes them more efficient. It handles routine tasks like 50 daily reminder calls, freeing your staff to focus on in-person patient care and complex queries.
Yes, with consent. We help you send relevant health content and service promotions to opt-in lists without being spammy or violating policies.
Verification takes 3-5 days. Complete setup with chatbot and automation takes 1-2 weeks. You can start basic messaging immediately.
Absolutely. The API allows unlimited team members to access conversations from different devices simultaneously with role-based access.

Still have questions?

Whatsapp Icon